As a last effort, a day or so later, I decided to browse again and found a number. I did not pay much attention to the name of the business, as I just wanted to call. I was greeted by a very succinct message from an answering machine that asked how many windows I wanted done. “No vagueness here’” I thought – such a direct question from transistors. I hesitated, but left my contact information on the machine, the number of windows, and hung up. I thought about the Speakeasy’s during prohibition in the 1920’s with the man sliding back a small door asking for the password. I was thinking this was another lost cause.

A day later I received a call from a Douglas, who identified himself as from Blinds by Design. I had to think a bit before I realized that the answering machine was indeed being monitored. This launched us (wife and I) into an interesting adventure into the plantation shutter world.

Doug and Maria, his wife (the Team), visited my home, demonstrated their products, and measured all the windows. Doug did the engineering work in measuring in determining the shutter layout, and Maria was the shutter design artisan. I did eventually find another company to provide a quote as well. Both offers were within a few dollars of each other. I decided to go with Blinds by Design primarily because they seem to care.

The rest is history. Doug and Maria worked as team to have the shutters installed. Even the helper crew was very cordial and professional. I was concerned with living in a “glass house” for hours because I removed all the existing window treatments before Doug and crew arrived. However, I should not have had any concerns, because the plantation shutters were installed very quickly.

My wife came home and was thrilled to see a whole new look. The shutters just make the house so complete.

I recommend Blinds by Design without hesitation. We continue to communicate from time to time.

Now 2 years later I had to reach out to them as I misplaced my battery charger (which by the way have not needed it for 2 years) because one of the window coverings wands needed to be charged.. Doug called me back within an hour of my phone call and delivered a new battery charger connector early the next day. WOW I was so impressed.

This is what I call 5 STAR Product and Service.
If you are looking to have windows or doors done you can’t do wrong with this great company and great people.

The shutters arrived very quickly and were installed throughout my whole house the same day. They added so much to the look of the house. These shutters are high quality and beautiful. What I especially love was that Doug and Maria came back to make sure we were happy. This kind of service is rare these days. I highly recommend Blinds By Design Orlando to anyone. (Scott W.)